All products will be shipped by FedEX ground in the continental USA and the shipping price is based on weight and distance.  We do not ship outside the continental USA. 

RETURN POLICY: We want to provide you with the highest level of service possible with the desire that you are completely satisfied with our products.

Returns are accepted only within 14 days following receipt of shipment.  The buyer is responsible for return shipping expenses.  All returned non-defective merchandise must be in original purchase condition with the original packaging intact and include the original receipt/invoice/packing slip.  All returns that are eligible for credit are subject to a 20% restocking fee.  Credit will be issued upon approval of returned merchandise.  Credit will not be issued for returned merchandise damaged in the return shipment.  Call tags will not be issued for returns.

Shipping errors will be charged to your account unless we are the cause of the error.  Shipping errors include shipment refusal, incorrect address, address change and failed delivery.  Shipping error charges include return shipping costs, $5.00 per address change/corection and any costs for reshipment.

For items shipped via "non-freight" service such as FedEx, UPS, etc...

• If you receive a product that has been damaged during shipping, please contact us and we will assist you.  The shipment recipient must first call the shipping carrier as indicated on the shipping label; FedEX at 1-800-GOFedEX (463-3339) or UPS at 1-800-PickUpS (742-5877).  The recipient must notify the shipping carrier of the damage and provide the tracking number(s) on the shipping label and have the package returned to the shipper.  This step must be completed within 5 business days of the shipment's delivery.   After you receive a claim number from the carrier, contact us via email or phone and we will have your order reshipped promptly. 

For large shipments sent via freight service such as FedEx Freight, Watkins, etc...

1. The shipment recipient must receive the shipment in person and must inspect the shipment when delivered.
2. The recipient must notify the freight delivery driver of the shipping damage, request damage documentation and refuse the damaged shipment and notify us via email or phone.

Our products are warranted to be free of defects in material and workmanship for 30 days from the shipment date unless otherwise noted.  We are not liable for misuse of  the products.  This warranty does not cover damage due to abuse, neglect, alteration, shipping or damaged packaging.